Apps are also updated to fix minor bugs and sometimes even more serious ones. Shortly after the long-awaited update to include playlist folders was announced in June 2011, the app was constantly crashing whenever users tried to access a folder, and songs were ending a second early. The biggest reason to upgrade if you use Spotify's mobile app on your phone is the ability to play any song you want. With the free version, you're forced to listen in shuffle mode on your phone.
Spotify will never:
On my Spotify app, it says that my account is premium. But on the Spotify website, it says my account is free. I tried logging out of the app to maybe change the status, but it remained premium. I want to keep premium, but I don’t know how to update my payment. On my Spotify app, it says that my account is premium. But on the Spotify website, it says my account is free. I tried logging out of the app to maybe change the status, but it remained premium. I want to keep premium, but I don’t know how to update my payment details without starting a whole new prescription.
Emails about account activity
We send emails about account activity to help keep your account safe. This includes:
For security, you can’t turn these emails off.
If you see any activity you don’t recognize, go to account takeover help.
Have a suspicious email?
An email is suspicious if the sender email doesn’t end in “@spotify.com”, or if you’re simply not sure about it.
Don’t respond to, click any links, or download anything in the email. If you already did:
Report a suspicious email
Our team will investigate and let you know if the email is legitimate.
Change your payment method or add a new payment method.
How Do I Update Payment On Spotify AppHow to change your payment method on your iPhone, iPad, or iPod touch
*Apple will attempt to charge payment methods in order from top to bottom. You can't change the order in which Apple ID balance is charged.
How to change your payment method on your Mac
If you don't have an Apple deviceUpdate Spotify Payment On App
To change your Apple ID payment method, use iTunes on your PC or follow the steps for your non-Apple device.
If you can't edit your payment information
Try updating to the latest version of iOS or iPadOS or macOS.
If you have subscriptions, have an unpaid balance, or share purchases with your Family Sharing group, you can't remove all payment information. Get help if you want to use no payment method with your Apple ID.
Manage payment methods that family members useUpdate Payment Method Spotify App
When you set up Family Sharing and turn on purchase sharing, one adult in the family—the family organizer—controls a single shared payment method for everyone in the family group. Learn more about family purchases and payments.
If you're the family organizer, you can add multiple payment methods to your own Apple ID, but your family members can use only the first payment method in the list. If a family member can't make a purchase, the family organizer can move a different payment method to the top of the list.
Get help with other billing issues
Identify unfamiliar charges.
Request a refund.
Cancel a subscription.
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